Remote IT Support Services

“Tim from Avelix IT Services is the most professional & knowledgeable IT person I have had to service & correct any issues with our computers or programs. He is punctual and replies to any manner of contact in a timely fashion. Tim has now moved away from the Sydney suburbs into rural NSW, and I still use him by allowing remote access to our computer. He has all the answers to your IT problems. I would not hesitate recommending Tim to anyone. He has saved our sanity many times. Denise”

Reviewed by MCS Builders - Denise

Avelix IT Services is looking to change the way work is done on a day-to-day basis with computers. We are working towards improving the way that technical support is provided across the community and business/corporate sector.

With the ongoing restraints of inefficient traditional phone and onsite support, access and geography, we can make Remote Desktop Support become a reality Australia wide..

Home office setup with a tablet on a keyboard stand, a TV in the background, a smartphone, and hands interacting with a remote control and the smartphone.

For Business, Home & business Users and Australia Wide

We are now able to offer you or your business the follow desktop/laptop services:

  • Carry out a secure one off connection to help service and maintenance to your computer/s so that they operate at optimum

  • Install new software or upgrade your current software e.g. Antivirus software, upgrade Microsoft Windows 10 -11, Office 2019 -2024, 365 and macOS etc.

  • Configure your computer/s for the internet and email, and network to other computers on a LAN (Local Area Network), work/home network, or on a domain network at your business.

  • Troubleshoot computer and any add-on peripheral problems etc (provided that your computer is in operation and has internet access).

  • Carry out a virus and malware spyware scan.

  • Shut down your computer/s when this service has been completed.

  • After hours service is available for your convenience.

  • 100% secured connection with your computer or network of computers with an “AES 256-bit encryption, SSL/TLS intrusion detection and IP address lockout”.

Let us help you whatever your IT needs are today.

IT remote support services made available, anywhere in the world online. We can make all the difference in that moment needed.